Company Profile

FAQ

1.Q:Are you a factory or trading company?
A:Smile Tools is a manufacturer and trading company,with the certification of BSCI, SGS,ISO
2.Q:Can I get samples?
A: Sure,the sample is very willing to be supplied as a reference.
3.Q:How long is the sample lead time?
A:3-5 DAYS (the sample in stock)
4.Q:Can we print our own brand?
Yes, Of course. As a professional OEM company, we have the production capacity to fulfill your any designed order.
5.Q:What's your payment terms?
A:1) For samples, T/T 100% as deposit.
    2) For bulk orders, T/T 30% as deposit and T/T 70% before delivery. We'll show you the photos of your products and packages before you pay the balance.
6.Q:What is your selection of shipping method?
1). For small trial order: UPS, FedEx, TNT, EMS, DHL is suitable.
2). For large order: we can arrange shipment by sea or air or according to your requirement.