Why doesn't your phone sound? Analysis of popular issues on the entire network in the past 10 days
Recently, "there is no sound on the phone" has become a hot topic for social platforms and search engines, and many users have reported that the device suddenly has silent or has abnormal display. This article combines the data of the entire network for nearly 10 days, conducts structured analysis from the cause troubleshooting to the solution, and attaches the fault statistics of popular models.
1. Hot data on topics across the entire network
| platform | Keywords | Discussion volume (next 10 days) | TOP association issues |
|---|---|---|---|
| #No sound on the phone# | 128,000 | iPhone automatic mute / WeChat voice silent | |
| Baidu | Silent cell phone failure | 92,000 searches | Android speaker suddenly fails |
| Tik Tok | Silent mobile phone repair | 65,000 views | Headphone mode cannot be exited |
2. Classification of fault causes
| Cause Type | Percentage | Typical performance |
|---|---|---|
| System setup issues | 43% | Touch the mute key/do not disturb mode by mistake |
| Software conflict | 28% | APP occupies audio channel |
| Hardware damage | 19% | Speaker liquid inlet/aging |
| Other reasons | 10% | System update exception |
3. Troubleshooting of popular models
| Brand model | Silent complaints | Main feedback channels |
|---|---|---|
| iPhone 13 series | 3200+ | Apple Community |
| Xiaomi 11 Ultra | 2100+ | Xiaomi Forum |
| Huawei P50 Pro | 1800+ | Pollen Club |
Four and six-step troubleshooting method (users can operate it themselves)
1.Basic inspection: Make sure the volume key is not damaged, check all physical switches (including headphone jack detection)
2.System Diagnosis: Enter mobile phone engineering mode (*#*#4636#*#** is suitable for some Android phones) to test the audio component
3.Software Reset: Force restart the device (iPhone 8 and above: Volume + → Volume - → Press and hold the power button)
4.Conflict detection: Test sound in safe mode (can exclude third-party APP interference)
5.Firmware recovery: Flash the machine after backup or restore the system (note that data is saved in advance)
6.Hardware Verification: Use Bluetooth headset to test whether the audio output is normal
5. Reference for maintenance costs
| Repair Project | Official quote | Average third-party price |
|---|---|---|
| Speaker replacement | RMB 200-400 | RMB 80-150 |
| Audio IC repair | RMB 500-800 | RMB 200-300 |
| Motherboard repair | More than 1,000 yuan | 400-600 yuan |
6. Expert advice
1. Avoid upgrading controversial system versions in the near future (such as some users of iOS 16.5.1 reported audio bugs)
2. Pay attention to cleaning the speaker holes when using the waterproof machine (sweet clean with cotton swabs + alcohol)
3. If a pop sound occurs during charging, the power supply should be disconnected immediately, as there may be circuit problems.
4. It is recommended to apply for a return within 7 days if the new phone appears silently
Current data monitoring shows that the average daily new discussion volume of this issue remains at a growth rate of 15%. It is recommended that users collect the investigation flowchart of this article in case of emergency needs. If the solution is invalid on your own, please contact the official after-sales service to obtain a diagnostic report first.
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